Zengo NYC
So my friends and I reserved a table of 8 for 8:30 pm under Restaurant week. We got to there early and was going get a drink or go to the lounge. They were able to seat us for our reservation early. This was about 7:20. We were excited to eat, and they were very prompt at the beginning of our service. Little did we realized everything kind of went down hill after that. So the rest of our party got here about 8:05, meanwhile we ordered some drinks and appetizers. Drinks were great, as well as the spicy crab guacamole. We then decide to order our food. We all opt for the 3-course prefix meal for restaurant week. We slowly got our first sign of food about 8:56. It was busy so we didn't think it was horrible wait when we ordered around 8:22. Next part of our meal came out at 9:23... not horrible but then only 6 out of 8 was served their meal. We waited and waited then spoke up about it. Somehow we did not get our last two plates for our two friends at the table. No one came to check, and our server was missing or busy with other tables. So we waited for a manager to approach us, he did come by but did not speak to any of us. I wondered why... Our server did apologize but did not tell us what happened. She did mentioned that the chef said all plates were out and completed. Our two friends waited almost 9:54 to get their plates. We also just asked them for our desserts and they rushed it out with their plates as well. Till the end of our meal we were still waiting to speak to someone, but no luck. I guess because we were a large group and during restaurant week we did not matter to the manager. We left the restaurant with no explanation or accommodations on their end. So sadly we could not enjoy our food. I say the short ribs was really good along with the spider roll and kimchi soup. The mahi mahi was very bland. The dessert wasn't too crazy, I think the apple pie was hard, and very uneven filling. The ice cream overpowered both desserts. Check the pictures as always and my IG Jliueats/ LcrazyaznL
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